Atrex Energy offers numerous technical documents to help clients understand the specification of the system, the operational characteristics of the power generators and how best to deploy the solution.
Atrex Energy Field Service Group provides extensive expertise in the commissioning, customer training and preventive maintenance of the remote power generators in a wide variety of applications and environments. Whether it's an Atrex Energy Field Service Engineer or a factory-certified partner, we can help clients quickly get their units up and running, optimize the performance of the fuel cells, help identify operating deficiencies and quickly assist in troubleshooting field issues.
Atrex Energy technical information includes product specifications, data sheets, performance charts and outline drawings. Learn more
Obtain the current Operations and Maintenance Manual for your Atrex Energy Remote Power Generator. Learn more
Atrex Energy Limited Warranty provides peace-of-mind knowing that Atrex Energy stands behind our equipment and you will always get a rapid response to unforeseen equipment issues. Learn more
Atrex Energy provides expert commissioning services for our remote power generation systems. This ensures that your power generator system is set-up and operating to specifications. Atrex Energy provides email and phone support during standard business hours (and upon request off-hours) to address any questions about the system and to assist in troubleshooting performance issues. Learn more
To properly maintain the power generator, Atrex Energy offers optional Preventive Maintenance (PM) service. Factory-certified technicians will inspect the power generator system to verify the unit remains properly set-up and operating. They will also identify any maintenance actions that would optimize the operation of the system. Learn more
Some clients may want to have their own personnel perform the commissioning and preventive maintenance of the Atrex Energy Power Generator System. Atrex Energy offers a 2-day training course at our factory where clients get hands-on experience and certification to perform all of the required service in the field. Learn more